Frequently asked questions

Q1. How long is the warranty good for?

A1. Two year warranty. Technical support forever

Q2. What if any quality problems during guarantee period?

A2. We can provide free technical support and software upgrades.

Q3.Can we print my Logo on the products?

A3.Yes, OEM&ODM are available .

Q4.What's your delivery time?

A4.Within 3-10 working days after receiving your full payment.

Q5.How many kinds of payment term do you have?

You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.

Q6.What should I do if I don't know how to use the machine?

A6.We have operation video and user manual for your reference, and also we provide you 24 hours on line service.

Q7.What's your transportation modes?

A7: We can transport the goods by air or by sea, it will be based on customer's requirement.